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AI and Google: Not so Different from an Investigative Perspective

Two of the best ways of explaining why a Google search is never enough in an investigation is to remind people that Google is not a neutral distributor of facts, and that it is a tool for thinkers, not a substitute for thinking. I’ve been…
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Cheating, Grade Inflation, AI – What Smart Job Screeners Need to Do Next

Hiring good people is getting a lot harder, and not just because there are fewer candidates in a lot of industries. With AI-enabled cheating, grade inflation, and the shunning of standardized tests by colleges and graduate schools, how is a…
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The Ethics of Handling Stolen Data from the Dark Web

We were asked recently about the ethics and legality of Dark Web searches, increasingly part of many investigations. I realized we had never posted on this issue and it’s about time. Since a lot of what we use from the Dark Web is stolen…
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When Investigations are Like Playing Billiards

For anyone who has ever tried to play pool, it quickly becomes obvious that the best way to get the ball in the pocket isn’t always the most direct. If there’s another ball in the way or the angle doesn’t work, redirecting the ball off…
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Why Your Investigator Should Have a Sense of Humor (Seriously)

In a partially hilarious, partially disturbing article this week in The Wall Street Journal, “Facebook Has No Sense of Humor,” the Editor in Chief of the satirical website The Babylon Bee related that two patently ridiculous “news” stories…
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When Databases Fail Us

There is a widespread belief among lawyers and other professionals that investigators, armed only with special proprietary databases, can solve all kinds of problems other professionals cannot. While certain databases are a help, we often…
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How to Improve Your On Line Security (Even if People Know Your Phone Number)

The New York Times published in interesting piece this week that was among its most popular: I Shared My Phone Number. I Learned I Shouldn’t Have. In it, the paper’s personal tech columnist Brian X. Chen explained how much information people…
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Artificial Intelligence in Law: The Challenge of the Unlimited-Document Universe

Anyone following artificial intelligence in law knows that its first great cost saving has been in the area of document discovery. Machines can sort through duplicates so that associates don’t have to read the same document seven times, and…
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3 Ways to Improve Law Firm Innovation

Lawyers need to find witnesses. They look for assets to see if it’s worth suing or if they can collect after they win. They want to profile opponents for weaknesses based on past litigation or business dealings. Every legal matter turns on…
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Is Your Law Firm Creative Enough? If Yes, Guess Again

We don’t usually think of the law as the place our most creative people go. Lawyers with a creative bent often drift into business, where a higher risk tolerance is often required to make a success of yourself. Some of our greatest writers…